Shipping policy

All orders are shipped out of Los Angeles, California.

Shipping transit time is typically 2 - 5 business days. Shipping may vary by the mail carrier. 

WE SHIP VIA UPS AND USPS.

Please note the Simonette LA is NOT responsible for orders shipping to incorrect address due to customer error. 

As we are unable to update the shipping address after an order has been shipped out. Please double-check your shipping address information.

If you received an incorrect item or an item is missing from your order please contact us via Instagram @shopsimonette to resolve the issue.

Simonette LA is NOT responsible for any lost/stolen packages. We are also unable to replace packages damaged by the carrier.